Frequently Asked Questions (FAQ):
Why chose Walk San Juan?
We are a local company that offers the highest standards, with a reasonable price. We have the Best Guides in Puerto Rico, we have all the permits and we are very passionate about what we do.
What makes us unique:
There are many great tour operators in Puerto Rico. We do our best to give you the best tours, with a reasonable budget. Among other things:
Walk San Juan operates under the special use permit from the USDA Forest Service on El Yunque Forest permit number YNF-4015. That means that we can go inside the forest, not just stay in the surrounding areas like most other tour companies.
Also, Walk San Juan has a Commercial Use Authorization with the National Park Service (US Dept of the Interior). That means that we can go inside and tour within the forts of Old San Juan (El Morro and San Cristobal Fort). Most companies have to see the forts from the outside.
- We offer fully private tours.
- We have certified guides.
- We are very passionate about what we do.
- We only hire the Best Guides!
- We are very flexible, in order to satisfy your needs and interests.
- We offer accesible tourism.
- We hold Federal permits for El Yunque Rainforest and the forts of Old San Juan.
- We are locally owned and operated
- We keep it simple. No complicated operations. Few overhead expenses.
- Private tours allow us to focus on you.
- Local guides are paid with reasonable rates.
Walk San Juan operates under the special use permit from the USDA Forest Service on El Yunque Forest permit number YNF-4015. That means that we can go inside the forest, not just stay in the surrounding areas like most other tour companies.
Also, Walk San Juan has a Commercial Use Authorization with the National Park Service (US Dept of the Interior). That means that we can go inside and tour within the forts of Old San Juan (El Morro and San Cristobal Fort). Most companies have to see the forts from the outside.
Is Walk San Juan legit?
Yes. We have been in business since 2012. We have all the permits. Our tours and guides are certified and endorsed by the Puerto Rico Tourism Company.
Is this an accessible tour?
Yes! Most of our tours are suitable for everyone. Since this is a private tour, we can accommodate people with special needs, mobility issues, disabilities, etc. We believe that tourism shall be accesible for everyone.
Is it safe to tour with us? |
Absolutely! Safety is a big priority for us. We visit places that are considered safe. Our guides are trained in First Aid / CPR and know what to do if an incident should happen. Since our tours are private (and usually small) we can keep an eye on each of the participants.
Our vehicles are very safe, and we are proactive with the maintenance and sanitary standards.
The booking transactions are very safe. The credit cards transactions are done using Square Merchant Services, a safe, reputable well known company. We don't have access to your credit card information.
Our vehicles are very safe, and we are proactive with the maintenance and sanitary standards.
The booking transactions are very safe. The credit cards transactions are done using Square Merchant Services, a safe, reputable well known company. We don't have access to your credit card information.
Is Walk San Juan a local company?
- Walk San Juan LLC is based in San Juan, Puerto Rico
- We specialize in tours of Old San Juan, El Yunque Rainforest and anywhere else in Puerto Rico.
How many people can we accomodate?
- We have a van that fits up to 14 passengers, and a minivan that fits up to 6 guests.
- Private walking tours can fit as many people as you desire.
- Larger groups can be accommodated by request.
- Contact us if your group is bigger than what is available online.
